At Sunehrie by Shreenathji Jewellers, we are committed to addressing customer concerns with transparency and fairness. If you have any complaints, queries, or grievances regarding our products, services, website, or mobile application, you may reach out to our designated Grievance Officer.

Grievance Officer Details
Name: , Mr. Prem Sheth]
Designation: Grievance Officer
Email: sunehrie.care@gmail.com
Phone: 9327331963
Address: Near Adumbar Kuva, Soniwada, Godhra, Gujarat 389001

Procedure for Redressal
1. Customers can submit complaints via email, phone, or written letter.

2. The complaint should include your name, contact details, order details (if applicable), and nature of the grievance.

3. We will acknowledge receipt of your grievance within 48 hours.

4. A resolution or response will be provided within 30 days from the date of the complaint.

Escalation
If you are not satisfied with the resolution provided, you may escalate the matter by writing to our Managing Director at sunehrie.care@gmail.com