Sunehriè – Terms & Conditions

Welcome to Sunehriè – More than Jewelry.

These Terms & Conditions govern your access to and use of our website, products, and services. By visiting or purchasing from our website, you agree to be bound by the terms outlined below.

Sunehriè reserves the right to update or modify these terms at any time without prior notice. Continued use of the website constitutes acceptance of the revised terms.

1. Eligibility & Website Usage

By using our website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian.

You agree not to use our platform for any unlawful purpose or in violation of applicable regulations, including intellectual property or consumer protection laws.

2. Product Information & Availability

We strive to ensure that all product descriptions, images, pricing, and specifications are accurate and up to date. However, slight variations may occur due to screen resolution, lighting conditions, or handcrafted detailing.

Certain products may be available exclusively online and in limited quantities. Sunehriè reserves the right to limit or discontinue any product without prior notice.

3. Pricing & Payment

All prices displayed on the website are in Indian Rupees (INR) and are subject to change at our discretion.

Orders will be processed only after successful payment authorization. We use secure and trusted payment gateways to ensure safe transactions.

4. Order Confirmation & Acceptance

Placing an order constitutes an offer to purchase. A binding contract is formed only after payment confirmation and order acceptance by Sunehriè.

We reserve the right to cancel or refuse any order due to product unavailability, pricing errors, suspected fraud, or incomplete customer information.

5. Shipping & Delivery

Estimated dispatch and delivery timelines are provided for customer convenience. While we aim to meet these timelines, delays may occur due to logistics constraints, regional restrictions, or unforeseen circumstances beyond our control.

6. Transit Damage & Claims

In the unlikely event that a product is received in a damaged condition, customers must notify us within 24 hours of delivery by sharing clear unboxing images or videos via our official support email.

Each request is reviewed individually, and suitable resolutions, including replacement where applicable, will be provided in line with our internal quality guidelines.

7. Account Responsibility

Customers are responsible for maintaining the confidentiality of their account credentials and ensuring that all account information provided is accurate and current.

Sunehriè shall not be liable for any loss arising from unauthorized use of customer accounts.

8. Intellectual Property Rights

All content on this website — including jewellery designs, images, graphics, logos, and text — is the exclusive property of Sunehriè and is protected under applicable intellectual property laws.

Unauthorized reproduction, distribution, or commercial use is strictly prohibited.

9. Limitation of Liability

To the fullest extent permitted by law, Sunehriè shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.

10. Modifications to Services

We reserve the right to modify, suspend, or discontinue any part of the website, services, or product offerings at any time without prior notice.

11. Customer Support & Grievance Handling

Customer satisfaction is integral to our brand philosophy. For any concerns, feedback, or complaints, customers may contact us at:

📧 Email: sunehrie.care@gmail.com
📞 Phone: +91 9327331963

All requests are handled with care and reviewed to ensure a fair resolution.